Mattress Shopping FAQs
Shopping for a mattress comes with questions. This page covers the answers customers ask most often in our Moore showroom, including comfort levels, sleep position matching, materials, delivery options, and what to expect in-store. We serve Moore, Oklahoma City, Norman, and the broader OKC metro, and we help shoppers compare options clearly and confidently. Optional guidance from Quynh Boerner, APRN-CNP, is available for customers who want extra insight while testing mattresses or adjustable bases.
Quick Links: 365 Night Mattress Exchange | 180 Day Price Match | Financing Options | Delivery & Haul-Away Options
Shopping and Comfort Questions
Q: Do I need an appointment?
No. Walk-ins are always welcome.
Q: Can you help me choose the right mattress?
Yes. We’ll help you compare comfort levels, materials, and support options based on your sleep position and preferences. Optional APRN-CNP guidance is available if requested.
Q: What comfort level is best for my sleep position?
Side sleepers typically prefer plush to medium. Back and combination sleepers often prefer medium. Stomach sleepers usually prefer firm. For deeper guidance, visit our Plush Mattresses, Medium Mattresses, and Firm Mattresses pages.
Q: What is the difference between memory foam, hybrid, and innerspring?
Memory foam focuses on pressure relief and contouring. Hybrids combine foam comfort with coil support. Innerspring styles offer a more traditional feel with stronger bounce and airflow.
Q: How long should a mattress last?
Most mattresses last several years depending on materials, support system, body weight, and use. Our team can help you compare durability differences between models.
Q: Can I compare multiple mattresses quickly in-store?
Yes. We help you narrow options and compare side-by-side so you can feel the differences without spending hours guessing.
Delivery and Setup Questions
Q: Do you deliver?
Yes — we offer local delivery across Moore, Oklahoma City, Norman, and surrounding areas. Delivery access requirements apply, and additional fees may apply for stairs or multi-level delivery.
Q: Do you remove old mattresses?
In many cases, yes. Ask our team about haul-away options and availability when scheduling delivery.
Q: Can I take a mattress home the same day?
If in stock, yes. Availability varies by model and size, so the best approach is to contact us or visit the showroom for current options.
Q: Do you set up adjustable bases?
Yes. We can help you choose an adjustable base and explain setup options. In-store demos are available.
Returns, Exchanges, and Price Match
Q: What if I don’t like the mattress after I sleep on it?
We offer exchange options on eligible purchases. Review our 365 Night Mattress Exchange page for details.
Q: Do you accept returns?
Certain returns may be available for eligible purchases under specific requirements. Review our Return Policy (Full) page for details.
Q: Do you offer a price match?
Yes — price match eligibility, verification, and exclusions apply. Review our 180 Day Price Match page for details.
Showroom and Store Information
Q: Do you serve customers from Oklahoma City?
Yes — many OKC shoppers visit because our Moore showroom is quick to access and easy to navigate.
Q: Can I try adjustable bases in-store?
Yes. You can test adjustable bases in-store and compare features and comfort.
Q: Do you sell Tempur-Pedic?
Yes — we are a Tempur-Pedic retailer, and you can test models in-store.
Why Shop at The Mattress Clinic
We’re a family-owned showroom built for comparison-based shopping. You can test a wide range of mattress styles and comfort levels, explore adjustable bases in person, and get clear guidance to help you choose confidently. Optional APRN-CNP support is available for shoppers who want additional insight during their visit.
Visit Us In-Store
Stop by our Moore showroom to test mattresses and adjustable bases in a calm, low-pressure environment. We serve Moore, Oklahoma City, Norman, Midwest City, and surrounding OKC metro communities.
Have a question before you visit?
The Mattress Clinic
Phone: (405) 735-6688
Email: contact@mattressclinic.com
803 North Moore Avenue
Ste 103
Moore, OK 73160
Monday–Saturday: 11am to 8pm
Sunday: 12pm to 6pm

