Shopping for a massage chair comes with a different set of questions than a mattress. This page covers the answers customers ask most often in our Moore showroom, including what features matter, how to compare chair styles, what to expect during a demo, delivery and setup basics, and how to choose the right chair for your body and goals. We serve Moore, Oklahoma City, Norman, and the broader OKC metro, and our showroom offers the largest massage chair display in Oklahoma, with multiple models available to test side-by-side.

Quick Links: Massage Chairs | Financing Options | Delivery & Haul-Away Options | Price Match Policy

Massage Mechanism Styles (2D, 3D, and 4D)

Massage chairs use different roller mechanism styles, and the difference affects how the massage feels and how adjustable it is.

2D mechanisms are the simplest and are most commonly found in entry-level chairs. They move up/down and left/right with a consistent depth. While 2D can feel smooth and relaxing for some users, it does not provide the same depth control as more advanced systems, and many shoppers outgrow it quickly once they realize they want stronger pressure or a more customized massage. For that reason, 2D chairs are typically best for very specific comfort needs and for customers who prefer a lighter massage experience.

3D mechanisms add depth control, which allows the rollers to move in and out as well as up/down and left/right. This creates a noticeably more realistic massage because you can adjust how deep the rollers press based on your comfort level. For many customers, 3D is the first mechanism style that starts to feel like a true “deep tissue” option while still allowing the massage to be softened when needed. If you want stronger pressure but still need flexibility for sensitive areas, 3D is often a strong middle ground.

4D mechanisms build on 3D by adding more precision and variation in how the massage is delivered. In addition to adjustable depth, 4D systems can change speed, rhythm, and pressure transitions more naturally, which tends to feel more like a hands-on massage. This style is especially helpful for customers who want a deeper massage without it feeling robotic or repetitive. Because 4D chairs provide the highest level of control and the most realistic massage feel, they are the most popular option in our showroom and represent the majority of massage chair purchases at The Mattress Clinic.

Quick comparison tip: If you know you prefer deeper, more realistic massage pressure, start by testing 4D models first, then compare down to 3D if you want a lighter feel.

Massage Track Systems (L Track, S Track, Dual Track, and Dual Motor)

Massage track design impacts where the rollers can travel and how the chair supports your body during massage and stretching. S Track chairs follow the natural curve of the spine and are often the best option for customers who want a stronger stretching-style experience. Because the track typically stops around the upper glute area and does not extend under the seat, many S Track designs are able to recline farther and place the body into a deeper stretch position. Some S Track chairs can recline close to flat, which can enhance the overall stretch and spinal decompression feel during a session.

L Track chairs extend roller travel farther down the body, typically reaching from the neck through the glutes and upper hamstrings, which means they usually cover more total surface area than an S Track chair. The tradeoff is that the extended track design can reduce how far certain models recline compared to stretch-focused S Track styles.

Some premium designs use Dual Track and/or Dual Motor systems to expand both coverage and control. These chairs can combine the deeper stretch positioning customers like in S Track designs with the extended coverage of L Track styles, while allowing more independent adjustment between massage zones. Chairs with these higher-end track and motor systems typically fall into premium pricing tiers.

Quick comparison tip: If stretching is your top priority, start by testing S Track models. If full-body roller coverage is your top priority, start by testing L Track models or premium variations of the L Track system.

Shopping and Feature Questions

Q: Can I try massage chairs in-store?
Yes. We offer the largest massage chair display in Oklahoma, and you can try multiple models in person.

Q: How do I know which massage chair is right for me?
The best chair depends on your comfort preferences, body type, and what you want the chair to focus on (full-body relaxation, deep tissue, stretching, heat, or targeted relief). Our team will help you compare models and narrow down the best fit.

Q: What does “zero gravity” mean?
Zero gravity is a reclined position that helps reduce pressure on the spine and can make the massage feel deeper and more relaxing by distributing body weight more evenly.

Q: Do massage chairs fit different heights and body types?
Many chairs are designed to fit a wide range of users, but fit can vary by model. That’s why testing in-store matters — we’ll help confirm comfort, shoulder placement, leg length fit, and overall support.

Q: What features matter most when comparing chairs?
Most shoppers compare roller type and coverage, air massage zones, heat placement, stretching programs, foot and calf massage strength, adjustability, and how the chair fits their body.

Q: Are massage chairs loud?
Most modern chairs operate quietly, but sound levels vary slightly by model and massage intensity. You can test this in the showroom.

Demos, Comfort, and Setup Questions

Q: How long is a showroom demo?
Most customers test several chairs in 10–30 minutes. If you want a longer demo on one model, that’s welcome too.

Q: Can I bring someone with me to help compare chairs?
Yes. Many customers bring a spouse or family member so they can compare models together.

Q: Do you help set up the chair at home?
Yes. Delivery and setup options are available depending on location and access requirements.

Q: Do I need a lot of space for a massage chair?
Space needs vary by chair and recline type. Our team can help you estimate space requirements and show you how much wall clearance is needed.

Delivery and Access Questions

Q: Do you deliver massage chairs?
Yes — we offer delivery across Moore, Oklahoma City, Norman, and surrounding areas. Delivery access requirements apply, and additional fees may apply for stairs or multi-level delivery.

Q: Will the chair fit through my doorway or hallway?
Many chairs fit through standard doorways, but some models require more clearance. We can help you measure your entry path before delivery.

Q: What if I live upstairs or in an apartment?
Multi-level delivery is often possible, but additional fees may apply. It’s important to inform us in advance about stairs, turns, and access conditions.

Payment, Financing, and Warranty Questions

Q: Do you offer financing for massage chairs?
Yes — financing options are available for qualified customers. Ask in-store or visit our financing page for details.

Q: Do massage chairs come with a warranty?
Many models include manufacturer warranty coverage. Warranty terms vary by brand and model, and warranty claims are governed by the manufacturer’s requirements.

Q: Do you provide service or repairs?
Service options depend on the brand and warranty terms. We can help guide you through the correct process if a service issue comes up.

Returns, Exchanges, and Price Match

Q: Can massage chairs be returned or exchanged?
Massage chair return and exchange eligibility depends on the specific product and policy terms in effect at the time of purchase. Review our Return Policy (Full) and Exchange Policies (Full) pages for the most current eligibility and exclusions.

Q: Do you offer price matching on massage chairs?
Price match eligibility, verification, and exclusions apply. Review our 180 Day Price Match Policy & Exclusions page for details.

Why Shop Massage Chairs at The Mattress Clinic

Our showroom is designed for side-by-side testing, so you can feel real differences instead of guessing online. You’ll find Oklahoma’s largest massage chair display, multiple comfort styles to compare, and a team that can help you narrow the options based on fit, features, and budget.

Visit Us In-Store

Stop by our Moore showroom to test massage chairs in a calm, low-pressure environment. We serve Moore, Oklahoma City, Norman, Midwest City, and surrounding OKC metro communities.

---

Have a question before you visit?
The Mattress Clinic
Phone: (405) 735-6688
Email: contact@mattressclinic.com

803 North Moore Avenue
Ste 103
Moore, OK 73160

Monday–Saturday: 11am to 8pm
Sunday: 12pm to 6pm