Privacy Policy

Privacy Policy

Last updated: [01/05/2026]

The Mattress Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, contact us, or interact with us online.

By using our website (mattressclinic.com), you agree to the terms in this policy.

Information We Collect

Information You Provide to Us

We may collect personal information when you:

  • Make a purchase

  • Create an account

  • Submit a contact form

  • Request customer support

  • Subscribe to emails or SMS updates

  • Enter a giveaway or promotion

This may include:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment information (processed securely through Shopify)

  • Any information you include in forms or messages

Information Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Referring link

  • Time spent on site

  • Interactions with the website

This information is used for analytics, website performance, and security.

Cookies & Tracking

We use cookies and similar technologies to:

  • Improve site performance

  • Save browsing preferences

  • Analyze visitor behavior

  • Support marketing and advertising

You may disable cookies in your browser; however, some site features may not work as intended.

How We Use Your Information

We use collected information to:

  • Process orders

  • Verify payment

  • Arrange delivery

  • Communicate with you

  • Improve customer service

  • Send marketing messages (if opted in)

  • Analyze and improve website operations

  • Detect fraud or security risks

We do not sell your personal information.

Sharing Your Information

We may share information with trusted service providers that help us operate our business, including:

  • Shopify (ecommerce + payment processing)

  • Delivery and logistics partners

  • Email/SMS marketing providers

  • Analytics partners like Google Analytics

  • Fraud prevention tools

We may also share information when required by law.

Email & SMS Marketing

Email

If you subscribe, we may send:

  • Promotions

  • Educational content

  • Product announcements

You can unsubscribe anytime.

SMS

If you opt in, you may receive text updates related to:

  • Orders

  • Promotions

  • Customer service

Message/data rates may apply.
Reply STOP at any time to unsubscribe.

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request corrections

  • Request deletion

  • Opt out of marketing

  • Request a copy of your information

Contact us using the details below to make a request.

Data Security

We use security measures including:

  • Encrypted payment processing

  • Secure servers

  • Shopify PCI DSS compliance

  • Limited data access

No online system is 100% secure, but we work to protect your information.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe data was collected in error, contact us and we will remove it.

International Data Transfers

If you are outside the United States, your information may be transferred to servers located in the U.S. and processed there. Shopify provides GDPR-compliant controls for EU/EEA users.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us:

The Mattress Clinic
Phone: (405) 735-6688
Email: contact@mattressclinic.com

803 North Moore Avenue
Ste 103
Moore, OK 73160

Monday – Saturday: 11am to 8pm
Sunday: 12pm to 6pm