Nectar Classic Hybrid Mattress - Medium-firm

Intro Overview

At The Mattress Clinic, we make getting your new sleep setup home easy and stress-free. Whether you're located in Moore, Oklahoma City, Norman, or anywhere in the OKC metro, our delivery team ensures a smooth experience from start to finish. We offer convenient delivery options, professional setup, and haul-away services so you never have to lift or move heavy items yourself.

Delivery pricing is simple, transparent, and discussed in-store or by phone — no surprises and no hidden fees. Customers purchasing online will see available delivery options and pricing during checkout based on location and service level.

What This Page Offers

This page explains how our delivery process works, what’s included with professional setup, how our haul-away service operates, and what to expect on delivery day. If you're upgrading your sleep system or replacing older equipment, our team handles the heavy lifting.

Delivery Options

Local Delivery — Moore & Surrounding Areas

Fast, dependable delivery with in-home placement and setup. Perfect for customers in Moore and nearby neighborhoods.

Metro Delivery — Oklahoma City, Norman & Surrounding Communities

Full-service delivery available across the OKC metro. Our team brings items inside, sets everything up, and ensures proper function before leaving.

Curbside Delivery (Optional)

A budget-friendly drop-off option where items are delivered safely to your driveway or entry area.

Setup & Installation

Our delivery team can assist with:

• Full unboxing and assembly

• In-home placement in your preferred room

• Adjusting bases or other components

• Ensuring everything operates correctly

We want your new setup to feel complete the moment our team leaves.

Haul-Away Service

If you're replacing an older setup, we offer an easy haul-away option:

• Safe removal of your old bed or base

• Responsible disposal or recycling

• Can be added to any delivery level

No stress, no hassle — we take care of the old so you can enjoy the new.

Delivery Day Expectations

To help keep the visit efficient:

• Ensure pathways are clear

• Prepare the room for setup

• Secure pets for safety

• You will receive a delivery window

• Our team will notify you when on the way

We aim to make your experience smooth and straightforward.

Service Areas

We proudly deliver to:

• Moore

• Oklahoma City

• Norman

• Midwest City

• Del City

• Newcastle

• Mustang

• Yukon

• Many surrounding communities

If you're unsure whether we serve your area, contact us — we’re happy to assist.

Why Choose Delivery from The Mattress Clinic?

• Transparent pricing discussed in-store

• Professional, friendly delivery team

• Setup assistance available

• Optional haul-away service

• Trusted by families across Moore and the OKC metro

• A no-stress, no-pressure experience

Your comfort begins before your first night’s sleep — it starts with effortless delivery.

Visit Us In-Store

If you want help selecting the right delivery or haul-away option, visit our Moore showroom. Our team will walk you through everything and help schedule the service that fits your home and timeline.

Love Your Mattress or Exchange It Within 365 Nights*

After the 40-day mattress adjustment period, if you feel a different comfort level or style would work better, you may exchange your mattress within 365 days of purchase with no prorated pricing. Terms and conditions apply, see below information for all the details and education.

Understanding the Adjustment Period

A new mattress is like a new pair of shoes — it takes time for the new materials and your body to adjust to each other. It gets better with time as everything breaks in and your body gets use to the new surface, just like a pair of shoes. Typically, it takes about 40 days for a mattress to start performing at its best. If we don't allow the proper time for everything to align with each other and change too quickly, we will always be chasing the wrong mattresses. You are not going to change the mattress for the same thing; you are going to change the mattress to a different feel. This is why we need to give the test 40 days. 

Bedding Explained

If you buy a new pair of running shoes in the summer and you put wintertime thick wool socks on to go run, there is a good chance you won't like the new shoes that are correct for you. How many times have you wore dress socks and your feet sweat but don't with your normal socks? With the wrong bedding (“socks”), you may end up disliking the correct mattress for you. Having the wrong pillow will have your cervical alignment off and can promote hot sleep (think about all the blood that runs through your neck & head, which never even touch the mattress). A thick or low-quality mattress protector will not stretch and adapt like it should making the mattress feel different and possibly adding pressure to shoulders or hips. The wrong protector can suffocate the mattress not allowing it to breath and expel your body heat, then getting hotter and hotter the longer you're in bed. This goes the exact same for sheets; low quality will trap heat and not wick moisture to help keep from sweating.

If you use incorrect pillows, sheets, and/or a protector with your new mattress, it greatly increases the chance you may not be happy with it. The wrong bedding can cancel cooling features, change the feel of the mattress, and lower overall sleep success. This is why we require a "bedding bundle" with the purchase of your new mattress to receive a comfort exchange if needed. It is very rare for us to receive comfort exchange requests when customers purchase a full sleep system from us.

This requirement is intended to help ensure that, if a change is needed, the mattress is truly the issue. Using our bedding products with our mattresses ensures that the bedding is not causing problems because we make sure you receive cooling-promoting bedding with a cooling mattress and breathable bedding with a temperature-neutral mattress. This is why a bedding bundle from us is mandatory to qualify for the Exchange Guarantee.

*These policies constitute the 365 Night Sleep Great or Exchange Guarantee.

*Exchange Fee and Delivery Terms

A $199 Exchange Fee applies to all reselections. This fee covers delivery to swap mattresses up to 20 miles from the store without additional delivery charges. Distances beyond 20 miles will incur a standard delivery fee in addition to the exchange fee.

The Mattress Clinic allows a one-time reselection ONLY after the 40-day adjustment period. You have 365 days from the purchase date to exchange your mattress.

Reselection Requirements

• You may select a mattress of equal or greater value of the same size.

• If selecting a mattress of greater value, you must pay the difference.

• If selecting one of lesser value, no refund will be issued.
  

• The original purchase must include a bedding bundle (mattress protector, sheet set, and pillow) purchased before the mattress is received from The Mattress Clinic.

In most cases, if the mattress is not sleeping as desired, it requires a lateral move (e.g., medium to soft) or a higher-quality mattress to achieve the desired sleep. A cheaper mattress is not the solution to fixing less than desired sleep due to a mattress. 

*Condition Requirements of the Mattress

The mattress surrendered must be:

• stain-free

• odor-free (smoking, pet odor, etc.)

• sanitary

• undamaged

We cannot exchange mattresses that are stained; unsanitary; odor damaged (smoking/pet odor); or are ripped, burned, or otherwise damaged. Products must have been used only for their intended purpose, including using the mattress on an appropriate base, frame, or foundation.

*Limitations

Please take your time in your reselection choice; only ONE comfort exchange is allowed per customer.
Keep all receipts and leave the original law tag attached to the mattress. Your comfort exchange will be voided if the law tag is removed or proof of purchase is lost.

Reselections are not allowed for:

• mattress size or height concerns (If you think you have a Cal king, measure twice)

• pillows, protectors, sheets, adjustable bases, foundations, or furniture

• “special sizes” (California King, Split Queen, etc.)

• custom orders

• clearance merchandise

• floor models

• warranty exchanges

Your mattress reselection will be sold at “normal” sale price and is excluded form special pricing (sales events).

If you received a discount on your mattress or qualifying items and want to exchange the mattress, you must pay the difference of the discount(s) given off the regular price the items are sold. Example: If you exchange a medium mattress for the same model but a softer version and you received a discount on the mattress and/or bedding, you must pay:

• the difference of any discount(s) previously given

• the $199 exchange fee

• any price increases since your original purchase (if any)

Price Match Terms

Within 180 days of purchase, The Mattress Clinic will match any advertised price on the same product, name-for-name. Some products may appear similar but differ in material quality or construction. Two mattresses can be similar but priced very differently because of one using Talalay latex vs the other using a synthetic latex. To request a price adjustment, provide the advertisement in-store for verification.

Exclusions

The Low Price Promise does not apply to:

• Clearance items

• Floor models

• Vendor rollbacks or rebates

• Special purchases or doorbusters

• Discontinued merchandise

• Auction or resale sites (eBay, Craigslist, Facebook, etc.)

• Closeout or bulk retailers (Costco, Sam’s Club, Overstock, The Dump, Wayfair, Amazon, etc.)